Servicenow Platform Operations Manager

Takedajobs

Bengaluru, India
Not specified
Servicenow certified administrator
Hands-on administration experience
User and access management
Takeda is seeking a ServiceNow Platform Operations Manager in Bengaluru, India, to oversee the ServiceNow platform's operational performance and manage a technical support team. The role requires a strong technical background in ServiceNow along with leadership skills, focusing on improvement and compliance in platform operations

Job Summary

  • The role involves acting as an escalation point for incidents and problems related to the ServiceNow platform.
  • You will ensure operational performance transparency and manage the platform capacity proactively.
  • Collaboration with internal and external stakeholders is essential to meet service needs and compliance standards.

Matching Summary

Match Score: 85

Takeda is seeking a ServiceNow Platform Operations Manager in Bengaluru, India, to oversee the ServiceNow platform's operational performance and manage a technical support team. The role requires a strong technical background in ServiceNow along with leadership skills, focusing on improvement and compliance in platform operations.

Skills & Requirements

Must-have

  • ServiceNow Certified Administrator
  • Hands-on administration experience
  • User and access management

Nice-to-have

  • Strong emphasis on customer service
  • Ability to manage a small team
  • Excellent verbal and written communication skills

Key Requirements

  • 8+ years of relevant technical experience
  • 5+ years of ServiceNow platform experience
  • Bachelor's degree in Computer Science or related field

Work Rights

Not specified

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