Vip Account Manager, Sportsbook (nj)

FanDuel Group

Jersey City, New Jersey, United States
Base: $79,000- $99,000 usd; bonus/equity: annual b...
On-site
2+ years high-end customer service experience
Knowledge of online gaming industry essential
Excellent verbal and written communication skills
The role involves managing a portfolio of high-net-worth customers to increase their loyalty and provide an excellent all-round experience

Job Summary

  • The role involves managing a portfolio of high-net-worth customers to increase their loyalty and provide an excellent all-round experience.
  • Employees must ensure that compliance and responsible gaming ideals are at the heart of all interactions while delivering tailored rewards.
  • The company offers comprehensive benefits including health plans with low costs, generous paid time off, and a 401k match up to 5%.

Matching Summary

The role involves managing a portfolio of high-net-worth customers to increase their loyalty and provide an excellent all-round experience.

Salary

Base: $79,000- $99,000 USD; Bonus/Equity: Annual bonus and long-term incentive opportunities available; Benefits: Medical, vision, dental, life insurance, 401k match, PTO

Skills & Requirements

Must-have

  • 2+ years high-end customer service experience
  • Knowledge of online gaming industry essential
  • Excellent verbal and written communication skills
  • Strong analytical skills with Excel proficiency
  • Willingness to work non-traditional business hours

Nice-to-have

  • Understanding of marketing processes preferred
  • Passionate about providing top-level service
  • Experience mentoring team members
  • Confident and people-focused personality

Key Requirements

  • Minimum 2 years experience in high end customer service
  • Essential knowledge of online gaming industry
  • Proficiency in Excel for analytical tasks

Work Rights

Not specified

Tailored Resume

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