Représentant Service Clientèle Bilingue (français/anglais), Indemnisation / Agent D’inspection De Véhicules - Centre De Service Intact Dorval

Intact Financial

Dorval, QC, CA
Base: $47,100 - $57,500 annually; bonus: up to 5% ...
Hybrid
Bilingual french and english communication
Automotive body and mechanical knowledge
Claims file documentation and transcription
The role involves inspecting damaged vehicles, documenting facts in estimation software, and communicating clearly with policyholders about incidents

Job Summary

  • The role involves inspecting damaged vehicles, documenting facts in estimation software, and communicating clearly with policyholders about incidents.
  • Employees receive competitive compensation including a salary range of $47,100 to $57,500, an annual bonus target of 5%, and access to a defined benefit pension plan.
  • This position requires strict adherence to safety and compliance while collaborating with internal teams, repair shops, and external stakeholders to ensure quality repairs.

Matching Summary

The role involves inspecting damaged vehicles, documenting facts in estimation software, and communicating clearly with policyholders about incidents.

Salary

Base: $47,100 - $57,500 annually; Bonus: Up to 5% target (potential double payout); Benefits: Hybrid model, wellness account, share plan, defined benefit pension

Skills & Requirements

Must-have

  • Bilingual French and English communication
  • Automotive body and mechanical knowledge
  • Claims file documentation and transcription
  • Vehicle damage assessment and photography
  • In-person work at Dorval service center

Nice-to-have

  • Experience in insurance claims environment
  • Ability to handle difficult conversations with empathy
  • Resilience in a dynamic evolving environment
  • Strong organizational and time management skills

Key Requirements

  • Must be eligible to work in Canada
  • No sponsorship provided for immigration matters
  • Experience in bilingual customer service required

Work Rights

Must be eligible to work in Canada from start date

Tailored Resume

Cover Letter