Express Service Writer

Suburban CDJR of Troy

Troy, US
Competitive pyy; benefits: medical, dental, vision...
Customer-first mindset
Strong communication skills
Team player in fast-paced environment
The role involves managing the customer experience from start to finish by taking charge of repair orders and setting accurate expectations

Job Summary

  • The role involves managing the customer experience from start to finish by taking charge of repair orders and setting accurate expectations.
  • Candidates must serve as the critical link between customers and technicians while ensuring every guest leaves with confidence and satisfaction.
  • The dealership offers a competitive pay and benefits package including medical, dental, vision, paid holidays, PTO, and a 401(k) retirement plan.

Matching Summary

The role involves managing the customer experience from start to finish by taking charge of repair orders and setting accurate expectations.

Salary

Competitive pay; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan; Not specified

Skills & Requirements

Must-have

  • Customer-first mindset
  • Strong communication skills
  • Team player in fast-paced environment

Nice-to-have

  • Passion for automotive industry
  • Previous service writing experience
  • Ability to build trust with customers

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter