Technical Support Advisor (german - Speaking) On-site Ma05
Concentrix
Barcelona, Spain
Base: 19.572 euros grosspyear; bonus: up to 1.920 ...
Bilingual proficiency in german
Advanced level of english language
2 years experience in customer service
Act as the first point of contact for dealers and end users, handling inquiries in real time
Job Summary
Act as the first point of contact for dealers and end users, handling inquiries in real time.
The role offers a full-time permanent contract with a salary of 19,572 euros gross per year plus potential bonuses.
Employees receive full paid training on the company and project along with career development programs.
Matching Summary
Match Score: 85
Act as the first point of contact for dealers and end users, handling inquiries in real time.
Salary
Base: 19.572 euros gross/year; Bonus: up to 1.920 euros gross/year; Benefits: Full paid training, career development programs, 39 hours/week permanent contract
Skills & Requirements
Must-have
Bilingual proficiency in German
Advanced level of English language
2 years experience in customer service
Technical troubleshooting capabilities
Real-time phone and email support
Nice-to-have
Customer care skills and listening ability
Willingness to learn and grow
Diverse background and curiosity
Ability to take ownership of calls
Collaborative team player mindset
Key Requirements
2 years experience in Customer service or Technical Support area
Proficient or bilingual in German
Advanced level of English
Good disposition to work in a customer service environment