Phi - Senior Data Analyst- Customer Service

Prudential Corporation Asia Ltd

Mumbai, India
Bachelor's degree in it or computer science
Experience with tableau or powerbi
Proficiency in sql and advanced excel
The role involves designing comprehensive reporting frameworks for performance management and business trend monitoring within a greenfield health insurance venture

Job Summary

  • The role involves designing comprehensive reporting frameworks for performance management and business trend monitoring within a greenfield health insurance venture.
  • Candidates will leverage analytical tools to conduct cohort analysis and transaction-level evaluations to identify characteristics driving customer retention.
  • The position requires working in a fast-paced, agile environment with a focus on delivering differentiated customer experiences in the Indian market.

Matching Summary

The role involves designing comprehensive reporting frameworks for performance management and business trend monitoring within a greenfield health insurance venture.

Skills & Requirements

Must-have

  • Bachelor's degree in IT or Computer Science
  • Experience with Tableau or PowerBI
  • Proficiency in SQL and advanced Excel
  • 2-5 years in banking or insurance industry
  • Data modeling and business automation skills

Nice-to-have

  • Python programming and Machine Learning knowledge
  • GenAI certification or work experience
  • Agile methodology experience in hyper-growth
  • Passion for consumer-centric product ideas
  • Collaborative team player mindset

Key Requirements

  • Bachelor's degree from recognized IT/Computer Science institute
  • 2-5 years of experience in financial services or insurance
  • Certifications in Python, SQL, Machine Learning, or GenAI preferred

Work Rights

Not specified

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