Npmc Operational Technician Ii

GEICO

Fredericksburg, VA, United States
Hybrid
Support critical output systems
Test and validate customer communications
Drive process improvements
The National Print Mail Center (NPMC) plays a critical role in delivering millions of customer communications each year for GEICO, and this role sits at the intersection of technology, data, and large-scale production operations

Job Summary

  • The National Print Mail Center (NPMC) plays a critical role in delivering millions of customer communications each year for GEICO, and this role sits at the intersection of technology, data, and large-scale production operations.
  • Responsibilities include supporting critical output systems, testing and validating customer communications, driving process improvements, collaborating across teams, and assisting in maintaining the infrastructure for large-scale mailing and document delivery processes.
  • GEICO offers a rewarding career with a comprehensive Total Rewards program, including market-competitive compensation, a 401K savings plan with a 6% match, performance incentives, tuition assistance, and access to mental healthcare, fertility, and adoption assistance.

Matching Summary

The National Print Mail Center (NPMC) plays a critical role in delivering millions of customer communications each year for GEICO, and this role sits at the intersection of technology, data, and large-scale production operations.

Skills & Requirements

Must-have

  • Support critical output systems
  • Test and validate customer communications
  • Drive process improvements
  • Collaborate across teams
  • Support high-volume production operations
  • Data servers and network connections

Nice-to-have

  • Analytical and technically curious
  • Problem-solving and critical thinking
  • Adapt to new technologies quickly
  • Work with high-volume data
  • Continuous learning and development

Key Requirements

  • Proven attention to detail
  • Strong critical thinking
  • Effective problem-solving skills
  • Experience writing business requirements & test plans
  • Proficiency with Microsoft Office
  • Ability to follow complex instructions
  • Ability to learn technical and procedural information
  • Clear, concise, professional oral or written communication
  • Capacity for learning technical concepts
  • May be required to be on call for production support 24x7

Work Rights

Not specified

Tailored Resume

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