Call Center Agent Im Gesundheitswesen (remote Work) (m/w/d) – Technischer Support Patientenservice

VitalAire GmbH

Leipzig, Germany
Base: fair compensation; bonus/equity: not specifi...
Technical customer support
Patient service and problem solving
Google workspace or ms office skills
You will be the first point of contact for patients, helping them overcome technical challenges and ensuring their care runs smoothly without cold calling

Job Summary

  • You will be the first point of contact for patients, helping them overcome technical challenges and ensuring their care runs smoothly without cold calling.
  • The company offers a welcoming team environment with regular meetings and a broad range of continuing education opportunities to support personal and professional growth.
  • Benefits include fair compensation with company pension, 30 days of vacation, job bike leasing, free parking, free drinks, subsidized Urban Sports Club membership, and digital mental health and personal development support for employees and their families.

Matching Summary

You will be the first point of contact for patients, helping them overcome technical challenges and ensuring their care runs smoothly without cold calling.

Salary

Base: Fair compensation; Bonus/Equity: Not specified; Benefits: Company pension, 30 days vacation, job bike leasing, free parking, free drinks, subsidized sports membership

Skills & Requirements

Must-have

  • Technical customer support
  • Patient service and problem solving
  • Google Workspace or MS Office skills
  • Handling technical support tickets
  • Data entry and complaint management

Nice-to-have

  • SAP knowledge
  • High service orientation
  • Calm under stress
  • Structured working style
  • Team collaboration and project involvement

Key Requirements

  • Experience in technical customer support or medical field
  • Good IT skills with office tools
  • Willingness to learn SAP
  • Service orientation and structured work approach

Work Rights

Not specified

Tailored Resume

Cover Letter