Ingeniero Soporte Cliente N1-1

Ikusi

Monterrey, Mexico
Not specified; benefits: 100% imss cotization; pro...
Network administration skills
Routing and switching knowledge
Incident ticket handling
The role focuses on attending to customers through various channels while managing incident or request tickets

Job Summary

  • The role focuses on attending to customers through various channels while managing incident or request tickets.
  • Candidates must possess knowledge in network equipment administration, implementations, and IT infrastructure.
  • The company offers comprehensive benefits including 100% IMSS salary contribution, profit sharing, and extended paid leave.

Matching Summary

Match Score: 85

The role focuses on attending to customers through various channels while managing incident or request tickets.

Salary

Not specified; Benefits: 100% IMSS cotization; Profit sharing based on results; 15 days aguinaldo

Skills & Requirements

Must-have

  • Network administration skills
  • Routing and switching knowledge
  • Incident ticket handling

Nice-to-have

  • English language proficiency
  • Customer service orientation
  • Organizational development awareness

Key Requirements

  • University degree in Systems Analysis, Systems Engineering, or Telecommunications
  • Experience with Routing & Switching protocols
  • Fluency in English required

Work Rights

Not specified

Tailored Resume

Cover Letter