Lloyds Banking Group Customer Support - Peterborough

Lloyds

Peterborough, , GB
Base: £23,954 increasing to £24,640 after 6 months...
Hybrid
Part-time branch-based role
Customer service experience
Flexible working hours
You’ll begin your journey in one of our branches, providing face-to-face support to our customers

Job Summary

  • You’ll begin your journey in one of our branches, providing face-to-face support to our customers.
  • We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn up to £28,754 at the highest skill level.
  • We offer a wide-ranging benefits package including a generous pension contribution, annual bonus, private medical benefits, share schemes, and wellbeing initiatives.

Matching Summary

You’ll begin your journey in one of our branches, providing face-to-face support to our customers.

Salary

Base: £23,954 increasing to £24,640 after 6 months; Bonus/Equity: Annual performance-related bonus; Benefits: Pension up to 15%, private medical, share schemes, 22 days holiday plus bank holidays

Skills & Requirements

Must-have

  • Part-time branch-based role
  • Customer service experience
  • Flexible working hours
  • Face-to-face customer support
  • Skill progression framework
  • Empathy and integrity in service

Nice-to-have

  • Collaborative team player
  • Inclusive and diverse workplace
  • Opportunities for career growth
  • Remote customer support options

Key Requirements

  • One year’s customer service experience
  • Ability to build quick customer relationships
  • Commitment to delivering excellent customer service
  • Homeworking criteria if hybrid location

Work Rights

Not specified

Tailored Resume

Cover Letter