Bp Clark 2025

Concentrix

Clark, PH, US
High school diploma required
Three to six months experience preferred
Strong computer navigation skills
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements

Job Summary

  • The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Essential functions include ensuring service meets contractual Key Performance Indicators while clarifying customer requirements and providing appropriate resolutions.
  • Candidates must be dependable with strong attention to detail and possess the ability to rotate shifts as needed.

Matching Summary

Match Score: 75

The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.

Skills & Requirements

Must-have

  • High school diploma required
  • Three to six months experience preferred
  • Strong computer navigation skills
  • Ability to work rotating shifts
  • Fast-paced high production environment

Nice-to-have

  • Demonstrate empathy with customers
  • Skilled in multi-tasking
  • Flexible and adapt to changes
  • Team member or independent worker
  • Patience in all contact situations

Key Requirements

  • High school diploma
  • 3-6 months relevant experience
  • Strong PC knowledge
  • Shift rotation availability

Work Rights

Not specified

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