Guest Services- Varsity

Live Nation Entertainment

Minneapolis, MN, United States
Base: $15.97 usd hourly; bonus/equity: not specifi...
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Interviews selects trains supervises staff
Investigates resolves guest complaints
Schedules directs staff work assignments
** Live Nation Entertainment is seeking a Guest Services Manager in Minneapolis, MN, responsible for overseeing guest service functions at a venue. The role emphasizes employee recognition, safety, and creating exceptional guest experiences. **

Job Summary

  • The Guest Service Manager is responsible for the overall management of all guest service functions at the venue.
  • Employees have a leading role in the service experience our guests have, with safety being the first priority.
  • The role involves interviewing, selecting, training, and supervising guest services staff to ensure maximum guest satisfaction.

Matching Summary

Match Score: 75

** Live Nation Entertainment is seeking a Guest Services Manager in Minneapolis, MN, responsible for overseeing guest service functions at a venue. The role emphasizes employee recognition, safety, and creating exceptional guest experiences. **

Salary

Base: $15.97 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Interviews selects trains supervises staff
  • Investigates resolves guest complaints
  • Schedules directs staff work assignments
  • Manages venue operational processes
  • Ensures complete guest satisfaction

Nice-to-have

  • Creates ENCORE moments of service excellence
  • Demonstrates CARE around every corner
  • Maintains guest loyalty through positive interaction
  • Partners with team to close venue

Key Requirements

  • Experience in guest services management
  • Ability to manage staff scheduling and payroll
  • Budget management skills for show needs

Work Rights

Not specified

Tailored Resume

Cover Letter