Technology Operations Manager

dentsu

Copenhagen, Denmark
Fully remote
It service delivery management
Sla adherence and tracking
Vendor performance coordination

Matching Summary

Match Score: 85

Skills & Requirements

Must-have

  • IT service delivery management
  • SLA adherence and tracking
  • Vendor performance coordination
  • Incident and problem resolution
  • ITIL process implementation
  • Business continuity planning

Nice-to-have

  • AI and automation initiative support
  • Cross-cultural team collaboration
  • ISO27001 audit experience
  • Event technology enablement
  • Continuous improvement mindset

Key Requirements

  • Experience with ITIL-aligned processes
  • Proven track record in vendor management
  • Knowledge of security compliance standards

Work Rights

Not specified

Tailored Resume

Cover Letter