Shift Manager – Esports Café Operations Multiple Locations (Beauty World, Lavender, Holland Village, Dhoby Ghaut) 6 days per week Role Overview: Managed daily operations of a fast-paced esports café environment, overseeing customer experience, team coordination, and outlet performance across multiple locations. Key Responsibilities: Supervised day-to-day outlet operations, ensuring smooth workflow during shift hours Managed cashiering and financial transactions with accuracy and accountability Delivered high-quality customer service, handling inquiries and resolving issues efficiently Oversaw preparation of food and beverages, maintaining hygiene and service standards Coordinated staff duties and supported team performance during peak periods Executed ad-hoc operational tasks to support business needs Key Skills Developed: Operations management Customer experience & service excellence Team supervision & coordination F&B handling and compliance Problem-solving in fast-paced environments
Matching Summary
Match Score: 85
Shift Manager – Esports Café Operations Multiple Locations (Beauty World, Lavender, Holland Village, Dhoby Ghaut) 6 days per week Role Overview: Managed daily operations of a fast-paced esports café environment, overseeing customer experience, team coordination, and outlet performance across multiple locations. Key Responsibilities: Supervised day-to-day outlet operations, ensuring smooth workflow during shift hours Managed cashiering and financial transactions with accuracy and accountability Delivered high-quality customer service, handling inquiries and resolving issues efficiently Oversaw preparation of food and beverages, maintaining hygiene and service standards Coordinated staff duties and supported team performance during peak periods Executed ad-hoc operational tasks to support business needs Key Skills Developed: Operations management Customer experience & service excellence Team supervision & coordination F&B handling and compliance Problem-solving in fast-paced environments