Production Support Engineer – Ba4

Barclays

Whippany, NJ, US
Base: $80,000 - $120,000; bonus/equity: incentive ...
Itil incident change problem management
Oracle database technology experience
Unix shell scripting and python skills
This role is pivotal in maintaining the operational resilience of Financial Crime systems that underpin critical regulatory compliance

Job Summary

  • This role is pivotal in maintaining the operational resilience of Financial Crime systems that underpin critical regulatory compliance.
  • The position requires resolving user-reported production issues, managing alerts, triaging incidents, and overseeing change and capacity management.
  • Employees are eligible for a suite of competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and incentive awards.

Matching Summary

This role is pivotal in maintaining the operational resilience of Financial Crime systems that underpin critical regulatory compliance.

Salary

Base: $80,000 - $120,000; Bonus/Equity: Incentive award eligible; Benefits: Medical, dental, vision, 401(k), life insurance, paid leave

Skills & Requirements

Must-have

  • ITIL incident change problem management
  • Oracle database technology experience
  • Unix shell scripting and Python skills
  • Autosys or TWS job scheduling
  • App Dynamics ITRS Geneos monitoring

Nice-to-have

  • Shift-based support environment experience
  • Site reliability engineering background
  • Excellent communication and analytical skills
  • Log analysis and debugging expertise
  • Operational discipline and attention to detail

Key Requirements

  • Experience applying ITIL standards
  • Skills in Database Technology preferably Oracle
  • Experience with Unix based system shell scripting
  • Experience writing shell/python scripts
  • Experience with job scheduling using Autosys or TWS

Work Rights

Not specified

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