Lead the multi-year IT technology roadmap, providing strategic and technical leadership across the cross-border and warehouse ecosystem. Drive innovation by evaluating emerging technologies, including AI, and delivering scalable, secure, and resilient solutions. Oversee end-to-end IT project delivery, managing timelines, budgets, resources, and risks, while promoting Agile and Scrum practices for efficiency and predictability. Act as a trusted advisor to senior leaders, translating business needs into technical solutions, managing vendors, and ensuring performance against SLAs. Mentor and develop technical teams, fostering a culture of excellence and continuous improvement while optimizing resources across multiple initiatives. Lead the architectural design of solutions, translating business strategy into technical blueprints. Govern feasibility and impact assessments for new initiatives, providing final architectural sign-off to ensure alignment with your portfolio's long-term health and strategic integration. Key Result Areas 1. Strategic & Financial Performance Technology Roadmap: Deliver a clear, documented roadmap fully aligned with business goals for digital transformation. Budget Management: Execute projects within budget while achieving or exceeding cost-saving targets. 2. Project & Delivery Excellence Project Success Rate: Ensure consistent on-time, on-scope project delivery. Change Management: Implement stable changes with minimal incidents or post-go-live defects. 3. Solution & Systems Integrity Solution Design: Deliver robust, scalable, and secure technical solutions validated through technical reviews and security audits. System Performance: Maintain high availability and performance for core logistics applications. 4. Relationship & Vendor Effectiveness Stakeholder Satisfaction: Build and maintain strong, positive relationships with key business stakeholders through effective IT support. Vendor Performance: Ensure all vendors and service providers meet