Crm Executive, Selfridges Manchester

Chanel

Manchester, United Kingdom
Luxury retail experience
Power bi dashboard proficiency
Microsoft excel expertise
The role serves as the key link between the Marketing/CRM team and the boutique to centralize CRM activity

Job Summary

  • The role serves as the key link between the Marketing/CRM team and the boutique to centralize CRM activity.
  • Candidates will develop and own a Boutique CRM Action Plan aligned with client recruitment, retention, and conversion objectives.
  • Employees receive comprehensive benefits including private medical insurance, pension, life assurance, and retail discounts.

Matching Summary

The role serves as the key link between the Marketing/CRM team and the boutique to centralize CRM activity.

Skills & Requirements

Must-have

  • Luxury retail experience
  • Power BI dashboard proficiency
  • Microsoft Excel expertise
  • Client relationship management
  • CRM digital tools champion

Nice-to-have

  • Strong coaching abilities
  • Event coordination skills
  • Data-driven decision making
  • Cross-market collaboration
  • Inclusive culture mindset

Key Requirements

  • Experience in luxury or premium retail environments
  • Solid proficiency in Microsoft Office suite
  • Strong organizational and autonomous work skills

Work Rights

Not specified

Tailored Resume

Cover Letter