Product Support Manager - Marine

Rolls-Royce

Novi, MI, US
Base: $103,576 - $168,311 annually; bonus: discret...
Hybrid
Bs in mechanical engineering required
5-9 years after-sales service engineering experience
Willingness to travel 50-90% domestically and internationally
This role serves as the technical point of contact for international marine customers, coordinating failure analysis and rectification measures

Job Summary

  • This role serves as the technical point of contact for international marine customers, coordinating failure analysis and rectification measures.
  • The company offers a competitive total rewards package including base pay, discretionary bonuses, health insurance, and a 401(k) match.
  • Candidates will drive process improvements and product quality initiatives while ensuring compliance with Rolls-Royce safety standards.

Matching Summary

This role serves as the technical point of contact for international marine customers, coordinating failure analysis and rectification measures.

Salary

Base: $103,576 - $168,311 annually; Bonus: Discretionary bonus plan available; Benefits: Health, dental, vision, 401(k) match, PTO, and paid holidays

Skills & Requirements

Must-have

  • BS in Mechanical Engineering required
  • 5-9 years after-sales service engineering experience
  • Willingness to travel 50-90% domestically and internationally
  • Expertise in heavy-duty diesel or internal combustion engines
  • Fluent English communication skills

Nice-to-have

  • Excellent marine industry service support experience
  • Strong strategic thinking and big picture understanding
  • Ability to work independently without supervision
  • Proficiency with MS Office Suite and PC tools
  • Additional language skills beyond English

Key Requirements

  • US work authorization without sponsorship
  • Bachelor's degree in Mechanical Engineering
  • 5 to 9 years of service engineering support experience
  • Authorization to work for any employer in the U.S.

Work Rights

Must be authorized to work for any employer in the U.S. without sponsorship

Tailored Resume

Cover Letter