Customer Service Representative

Crittercarevet

Cisco, TX, United States
On-site
Personable and skilled client service
Positive and memorable client interactions
Operates multi-line telephone system
Crittercarevet is seeking a personable and skilled Client Service Representative to enhance client interactions and ensure exceptional service at their clinic in Cisco, TX. The role involves managing appointments, phone communications, and client records while providing a welcoming experience for clients and their pets

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
  • Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 85

Crittercarevet is seeking a personable and skilled Client Service Representative to enhance client interactions and ensure exceptional service at their clinic in Cisco, TX. The role involves managing appointments, phone communications, and client records while providing a welcoming experience for clients and their pets.

Skills & Requirements

Must-have

  • Personable and skilled client service
  • Positive and memorable client interactions
  • Operates multi-line telephone system
  • Accepts payments and maintains cash drawer
  • Maintains accurate client and pet records

Nice-to-have

  • Empathizes with clients
  • Remains calm in emergency situations
  • Creates good first and last impressions

Key Requirements

  • HS Diploma or educational equivalent
  • Professional and friendly phone etiquette
  • Ability to properly prioritize and complete tasks simultaneously
  • Ability to problem solve and adapt to multiple situations
  • Excellent customer service skills
  • Computer efficiency
  • Very detail-oriented
  • Available to work weekends and holiday rotations

Work Rights

Not specified

Tailored Resume

Cover Letter