Express Service Writer

Suburban CDJR of Troy

Troy, MI, United States
Manage repair orders
Communicate with technicians
Customer-first mindset
As an Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician

Job Summary

  • As an Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician.
  • You’ll be the first impression and the trusted voice between our customers and technicians, greeting every guest with professionalism and warmth.
  • Join a respected dealership in the Chrysler-Dodge-Jeep-Ram network and access ongoing training, career development, and advancement opportunities.

Matching Summary

As an Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician.

Skills & Requirements

Must-have

  • Manage repair orders
  • Communicate with technicians
  • Customer-first mindset
  • Fast-paced environment

Nice-to-have

  • Build trust with customers
  • Passion for automotive industry
  • Professional and supportive team

Key Requirements

  • Experienced Service Writer
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter