Patient Service Specialist - Musculoskeletal And Spine
Cleveland Clinic Health System
Dover, Ohio, US
High school diploma or ged required
Two years patient registration experience
Basic math for co-pay processing
The role involves providing a comprehensive, proactive, and 'Patients First' experience for patients and visitors at Union Hospital
Job Summary
The role involves providing a comprehensive, proactive, and 'Patients First' experience for patients and visitors at Union Hospital.
Responsibilities include performing patient registration, appointment scheduling, insurance verification, and collecting co-pays using established models.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of its mission.
Matching Summary
The role involves providing a comprehensive, proactive, and 'Patients First' experience for patients and visitors at Union Hospital.
Skills & Requirements
Must-have
High School Diploma or GED required
Two years patient registration experience
Basic math for co-pay processing
PC window applications knowledge
Fast-paced environment navigation
Nice-to-have
Medical terminology knowledge preferred
30 WPM typing speed capability
MyChart enrollment education skills
Proactive patient outreach experience
Team-oriented collaborative mindset
Key Requirements
High School Diploma or GED with two years experience