[Job ID: 1600981] Responsibilities Deploy and deliver professional services Support the implementation, deployment, and upgrade of cybersecurity products distributed by the company. This may include coordinating with customers, managing project timelines, and ensuring successful delivery. Provide technical solutions Analyse customer requirements and recommend practical, fit-for-purpose solutions or viable alternatives. Conduct product training Deliver training sessions to customers, partners, and internal stakeholders to ensure effective product understanding and adoption. Perform installation and configuration Independently execute product installations and configurations based on technical documentation and best practices. Continuous upskilling and certification Stay current with relevant technologies by obtaining technical certifications and continuously enhancing product knowledge. Develop subject matter expertise Build deep technical expertise over time and support knowledge transfer to internal teams, enabling stronger customer support capabilities. Provide technical support to business teams Assist sales and support teams with technical input, including product clarifications, solution design considerations, tender compliance, and ad-hoc technical queries. Ad-hoc responsibilities Undertake any additional duties as assigned. Requirements Minimum 2 years of experience in IT, Information Security, or Cybersecurity Strong understanding of cybersecurity and enterprise IT infrastructure, including: Firewalls, VPN, DLP, IDS/IPS, Web Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS, Azure, Google Cloud, DevOps/DevSecOps, Privileged Access Management, Identity and Access Management, Endpoint Security, CyberArk Conjur Solid troubleshooting skills across networking and system environments, including: Routing, NAT, VLAN, Multicast, TCP/IP, OSPF, BGP, Active Directory (AD), LDAP, RADIUS, SNMP, Syslog, SMTP, TLS, SSH Strong interest in cybe