The Cam Outreach Manager I position at M&T Bank involves overseeing daily operations for a unit of employees, managing customer service, collections, and account servicing, while ensuring compliance with risk and regulatory standards. Candidates should have significant experience in a call center or banking environment, including leadership responsibilities
Job Summary
The role involves directing daily activities for a unit of employees to meet departmental objectives.
The manager will oversee customer service techniques and resolve disputed transactions effectively.
M&T Bank emphasizes fair and competitive pay for its employees.
Matching Summary
Match Score: 75
The Cam Outreach Manager I position at M&T Bank involves overseeing daily operations for a unit of employees, managing customer service, collections, and account servicing, while ensuring compliance with risk and regulatory standards. Candidates should have significant experience in a call center or banking environment, including leadership responsibilities.
Salary
Base: $62,200.00 - $103,600.00 Annual (USD); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service skills
Experience in call center operations
Ability to manage a team
Nice-to-have
Excellent oral and written communication skills
Strong knowledge of departmental systems
Promotes an environment of belonging
Key Requirements
6 years of higher education and relevant work experience