Service Advisor

Dch Toyota Of Oxnard

Odessa, TX, United States
Competitive pyy; benefits: medical, dental + visio...
Not specified (assumed in-person)
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Writing repair orders
DCH Toyota of Oxnard is seeking a bilingual Service Advisor to facilitate automotive services by communicating between customers and technicians. The ideal candidate should possess customer service skills, basic mechanical knowledge, and preferably some experience in the automotive sector

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

Match Score: 85

DCH Toyota of Oxnard is seeking a bilingual Service Advisor to facilitate automotive services by communicating between customers and technicians. The ideal candidate should possess customer service skills, basic mechanical knowledge, and preferably some experience in the automotive sector.

Salary

Competitive pay; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Wellness Programs

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Verifying warranty and service contract coverage
  • Writing repair orders
  • Maintaining customer records
  • Communicating with customers and technicians

Nice-to-have

  • Earning customers for life
  • Team focused environment
  • Exemplary customer service

Key Requirements

  • Previous Service Advisor experience
  • Prior automotive technician experience
  • Basic mechanical understanding
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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