Ascending Service Manager

Groundworks University

Boston, MA, US
Base salary ($35,000); lucrative commission + bonu...
Onsite
High school diploma or ged required
Proven experience in service and/or customer service
Proficiency in excel and microsoft office applications
The role involves assisting the Service Manager in developing strategies to improve sales and effectively handling customer complaints

Job Summary

  • The role involves assisting the Service Manager in developing strategies to improve sales and effectively handling customer complaints.
  • Employees will develop and lead effective weekly trainings while evaluating field performance through 1:1 feedback sessions.
  • The company offers comprehensive benefits, employee ownership equity, and a culture that values hard work and innovation.

Matching Summary

The role involves assisting the Service Manager in developing strategies to improve sales and effectively handling customer complaints.

Salary

Base salary ($35,000); Lucrative commission and bonus opportunities; Comprehensive and affordable benefits package

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Proven experience in Service and/or customer service
  • Proficiency in Excel and Microsoft Office applications
  • Knowledge of foundation repair terminology and best practices
  • Ability to work in fast-paced environment

Nice-to-have

  • Successfully proven KPIs as Certified Field Inspector
  • Strong management and leadership skills
  • Exceptional problem-solving skills
  • Effective communication skills
  • Company ownership equity culture

Key Requirements

  • High school diploma or GED
  • Proven experience in Service and/or customer service
  • Proficient in all Microsoft Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter