Dt Systems Analyst Associate

Oshkosh Corporation

Greenville, United States
$64,500.00 - $103,500.00 py
On-site
Global infrastructure support
Servicenow ticketing system
End-user hardware support
Oshkosh Corporation is seeking a Dt Systems Analyst Associate to provide daily support for its global infrastructure environment. The role includes troubleshooting, technical support, and project resource involvement, with an emphasis on maintaining high service standards and developing helpdesk documentation

Job Summary

  • Responsible for the daily support of service delivery within the global infrastructure environment.
  • Serve as a project and technical resource to approved application and infrastructure projects.
  • Enhance technical knowledge and capabilities through training, understanding technical/organizational direction, and cross-training.

Matching Summary

Match Score: 75

Oshkosh Corporation is seeking a Dt Systems Analyst Associate to provide daily support for its global infrastructure environment. The role includes troubleshooting, technical support, and project resource involvement, with an emphasis on maintaining high service standards and developing helpdesk documentation.

Salary

$64,500.00 - $103,500.00

Skills & Requirements

Must-have

  • Global infrastructure support
  • ServiceNow ticketing system
  • End-user hardware support
  • Incident response management
  • Client device break-fix
  • Troubleshoot AV and telephony

Nice-to-have

  • Cross-training and knowledge sharing
  • Fast-paced environment adaptability
  • Mentoring junior staff

Key Requirements

  • 5+ years of experience in IT
  • Hardware, operating systems, ITSM, ServiceNow, networking, servers
  • Written and verbal communication skills
  • Customer service, issue resolution, problem solving
  • Self-directed, pro-active, leadership, delegating skills
  • Bachelor's degree in Information Technology or related field (preferred)
  • Relevant industry certifications (preferred)

Work Rights

Not specified

Tailored Resume

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