Customer Services Co-ordinator

Allegion Plc

Dublin, Ireland
Excellent administration skills with strong attention to detail
Ability to plan, organize and prioritize workload to deliver kpis
Clear verbal and written communication skills
The role is responsible for delivering high-quality service by accurately processing orders and resolving customer issues

Job Summary

  • The role is responsible for delivering high-quality service by accurately processing orders and resolving customer issues.
  • Allegion is recognized with the 2026 Gallup Exceptional Workplace Award for the third consecutive year.
  • The company is committed to building a diverse and inclusive workplace where all colleagues have every opportunity to impress.

Matching Summary

The role is responsible for delivering high-quality service by accurately processing orders and resolving customer issues.

Skills & Requirements

Must-have

  • Excellent administration skills with strong attention to detail
  • Ability to plan, organize and prioritize workload to deliver KPIs
  • Clear verbal and written communication skills
  • IT literate specifically Microsoft Office applications

Nice-to-have

  • Previous experience in customer service or order processing roles
  • Experience with CRM and Order Wise systems
  • Knowledge of products or industry relevant to the role
  • Enthusiastic self-motivated and solutions focused attitude

Key Requirements

  • Microsoft Office applications proficiency
  • Strong interpersonal and active listening skills
  • Comfortable dealing directly with customers face-to-face

Work Rights

Not specified

Tailored Resume

Cover Letter