Service Engineer, Iowa Service Team

DMG MORI

Des Moines, IA, US
Base: $83k + (variance depends on experience/skill...
On-site, with 50% travel
3-5 years cnc troubleshooting experience
Read mechanical drawings and electrical schematics
50% travel in multi-state region
DMG MORI is seeking a Service Engineer for its Iowa Service Team, responsible for providing maintenance and repair assistance for CNC machine tools. The role demands a strong background in mechanical and electrical troubleshooting, along with excellent customer service skills, as it involves frequent customer interaction and travel

Job Summary

  • Service Engineers provide maintenance, repair, and installation assistance for DMG MORI CNC machine tools on location or by telephone.
  • The role requires managing difficult customer situations positively while building exemplary communication relationships.
  • Employees must be adaptable to frequent changes and manage competing demands within a manufacturing environment.

Matching Summary

Match Score: 85

DMG MORI is seeking a Service Engineer for its Iowa Service Team, responsible for providing maintenance and repair assistance for CNC machine tools. The role demands a strong background in mechanical and electrical troubleshooting, along with excellent customer service skills, as it involves frequent customer interaction and travel.

Salary

Base: $83k+ (variance depends on experience/skill set); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3-5 years CNC troubleshooting experience
  • Read mechanical drawings and electrical schematics
  • 50% travel in multi-state region
  • Experience with Fanuc, Mitsubishi, or Siemens controls

Nice-to-have

  • DMG or MORI SEIKI machine experience
  • Exceptional customer service orientation
  • Willingness to train other engineers
  • Team collaboration skills

Key Requirements

  • Bachelor's or Associate degree in technical field preferred
  • 3-5 years experience in electrical and mechanical troubleshooting
  • Must be able to read PLC ladder diagrams
  • Basic computer literacy with MS Word, Excel, and Outlook

Work Rights

Employment conditioned on ability to obtain/maintain export licensing

Tailored Resume

Cover Letter