2+ years management experience in customer service
5+ years customer service experience
Crm or ticketing system proficiency
Gamer's Choice is seeking a Customer Service Manager to lead a team in providing exceptional support to customers of their gaming retail store in Long Island City, NY. The role requires strong management skills and experience in customer service, particularly in a fast-paced environment, with a salary range of $70,000 to $80,000 annually
Job Summary
The role involves managing a team of Customer Service Representatives while ensuring high-quality support across email, social media, and other platforms.
Gamer's Choice is expanding its offerings beyond Yu-Gi-Oh! into titles like Pokémon and Disney Lorcana while maintaining a vibrant community atmosphere.
Employees receive comprehensive benefits including health insurance, dental and vision coverage, paid time off, and gym membership reimbursements.
Matching Summary
Match Score: 85
Gamer's Choice is seeking a Customer Service Manager to lead a team in providing exceptional support to customers of their gaming retail store in Long Island City, NY. The role requires strong management skills and experience in customer service, particularly in a fast-paced environment, with a salary range of $70,000 to $80,000 annually.
Salary
Base: $70,000 - $80,000 annually DOE; Bonus/Equity: Not specified; Benefits: Health Insurance, Dental & Vision, PTO, 401k, Gym Reimbursement
Skills & Requirements
Must-have
2+ years management experience in customer service