Fashion Support Consultant (italian-speaking) – On-site Mx02

Concentrix

Barcelona, Spain
Base: 18,900 euros grosspyear; bonus: up to 1,200 ...
Proficient or bilingual italian language skills
Advanced english proficiency
Minimum 1-year fashion retail experience
This role involves taking incoming calls from boutiques and shops to solve user demands within specific service level agreements

Job Summary

  • This role involves taking incoming calls from boutiques and shops to solve user demands within specific service level agreements.
  • The company offers full paid training, career development programs, and a permanent contract with a salary of 18,900 euros gross per year plus bonuses.
  • Concentrix is seeking diverse candidates who are curious, willing to learn, and can deliver exceptional customer experiences beyond WOW.

Matching Summary

Match Score: 75

This role involves taking incoming calls from boutiques and shops to solve user demands within specific service level agreements.

Salary

Base: 18,900 euros gross/year; Bonus: Up to 1,200 euros gross/year; Benefits: Full paid training, career development programs, rotative schedule

Skills & Requirements

Must-have

  • Proficient or bilingual Italian language skills
  • Advanced English proficiency
  • Minimum 1-year fashion retail experience
  • Knowledge of sales techniques like up-selling
  • Working knowledge of Windows and MS Office

Nice-to-have

  • Exceptional customer-facing and care skills
  • Motivated to work in a sales environment
  • Opportunistic in creating sales leads
  • Ability to conduct effective qualification skills

Key Requirements

  • Minimum 1-year relevant experience in fashion retail
  • Proficient or bilingual level of Italian
  • Advanced level of English
  • Working knowledge of IT platforms and applications

Work Rights

Not specified

Tailored Resume

Cover Letter