Customer Service Support

Herman Miller Inc

San Francisco, CA, United States
$26.00 - $29.00 ph
On-site
Answer incoming customer calls
Collect and verify outstanding information
Manage shipping status report
We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade

Job Summary

  • We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade.
  • This role is essential in ensuring smooth order processing and exceptional customer service.
  • The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

Matching Summary

We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade.

Salary

$26.00 - $29.00

Skills & Requirements

Must-have

  • Answer incoming customer calls
  • Collect and verify outstanding information
  • Manage shipping status report
  • Process and collect outstanding balances
  • Maintain organized records

Nice-to-have

  • Proactive customer service professional
  • Support design trade clients
  • Enrich life experience through design
  • Support causes aligned with values

Key Requirements

  • High school diploma or equivalent
  • Associate degree preferred
  • Previous customer service or administrative support experience
  • Strong attention to detail and organizational skills
  • Excellent communication and interpersonal abilities
  • Proficiency in Microsoft Office Suite
  • Familiarity with document management systems (e.g., DocuWare)
  • Ability to multitask and prioritize

Work Rights

Not specified

Tailored Resume

Cover Letter