Ingeniero De Soporte Técnico -proyecto It Refresh (presencial En Mty)

DXC Technology

Monterrey, Mexico
3 to 5 years technology industry experience
Windows operating systems expertise
Ms office 365 administration skills
This role involves providing proactive field support to end-users for resolving IT incidents related to software and hardware

Job Summary

  • This role involves providing proactive field support to end-users for resolving IT incidents related to software and hardware.
  • The position requires managing preventive and corrective maintenance for laptops and desktop computers across three levels of support.
  • DXC Technology fosters a culture of learning, diversity, and inclusion while prioritizing in-person collaboration for team success.

Matching Summary

This role involves providing proactive field support to end-users for resolving IT incidents related to software and hardware.

Skills & Requirements

Must-have

  • 3 to 5 years technology industry experience
  • Windows operating systems expertise
  • MS Office 365 administration skills
  • Hardware troubleshooting for laptops and desktops
  • Network and software support capabilities

Nice-to-have

  • Active communication and listening skills
  • Proactive problem prevention mindset
  • Teamwork in diverse global environment
  • Customer satisfaction focus

Key Requirements

  • Bachelor's degree in Information Technologies or Systems Engineering
  • Minimum 3 to 5 years of relevant technical experience
  • Experience managing significant client accounts

Work Rights

Not specified

Tailored Resume

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