Customer Service Representative (w/m/d)

Airahome

Berlin, Germany
Fair + attractive compensation; monthly benefit al...
On-site
Completed commercial training or equivalent qualification
Experience in customer service and handling inquiries
Secure handling of ms-office and crm systems
The role involves answering customer inquiries via phone, email, and chat while providing comprehensive advice

Job Summary

  • The role involves answering customer inquiries via phone, email, and chat while providing comprehensive advice.
  • Employees will document customer feedback with the goal of continuously improving service quality.
  • The company offers a monthly benefit allowance of 50 euros for flexible use on platforms like Hrmony.

Matching Summary

The role involves answering customer inquiries via phone, email, and chat while providing comprehensive advice.

Salary

Fair and attractive compensation; Monthly benefit allowance of 50 EUR via Hrmony platform

Skills & Requirements

Must-have

  • Completed commercial training or equivalent qualification
  • Experience in customer service and handling inquiries
  • Secure handling of MS-Office and CRM systems
  • Good German and English language skills

Nice-to-have

  • Empathy in customer interactions
  • Fast learning ability and independent work style
  • High service orientation and solution focus
  • Call center software experience

Key Requirements

  • Completed commercial education or comparable qualification
  • Fluent German and English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter