Not specified; not specified; benefits include hea...
Fully remote
Fluent german language skills mandatory
Medical laboratory or biomedical background
Troubleshooting chemistry and equipment issues
The role involves providing remote technical support for a full range of Point of Care, Molecular, and Transfusion Medicine products
Job Summary
The role involves providing remote technical support for a full range of Point of Care, Molecular, and Transfusion Medicine products.
Employees will investigate and troubleshoot customer complaints regarding chemistry, equipment, and software while maintaining high technical competence.
The company offers deep technical training, a multicultural environment, and opportunities to impact patient health globally.
Matching Summary
The role involves providing remote technical support for a full range of Point of Care, Molecular, and Transfusion Medicine products.
Salary
Not specified; Not specified; Benefits include health insurance, meal tickets, mobility package, retirement plan, and training support
Skills & Requirements
Must-have
Fluent German language skills mandatory
Medical laboratory or biomedical background
Troubleshooting chemistry and equipment issues
Remote technical support via email and phone
Nice-to-have
Computer networking skills preferred
Passion for communication and customer focus
Willingness to learn new technologies
Experience in customer relationship management
Key Requirements
Degree in Chemistry, Biology, Science, Engineering, or Biomedical Engineering
Mandatory fluency in German
Desirable English proficiency
Background as medical laboratory technologist or life sciences graduate