Senior Ps Operations Analyst

Gainsight

Hyderabad, India
Hybrid
5-8 years relevant experience
Deal desk or sow management experience
Operational rigor with process improvement
This role supports the Professional Services team by driving operational excellence across deal desk operations, statement of work processes, and margin validation

Job Summary

  • This role supports the Professional Services team by driving operational excellence across deal desk operations, statement of work processes, and margin validation.
  • The ideal candidate will thrive in a fast-paced environment while collaborating cross-functionally with Sales, Customer Success, Legal, and Revenue Accounting teams.
  • Gainsight offers comprehensive benefits including full health coverage, flexible remote work options, childcare assistance, and dedicated recharge holidays.

Matching Summary

This role supports the Professional Services team by driving operational excellence across deal desk operations, statement of work processes, and margin validation.

Skills & Requirements

Must-have

  • 5-8 years relevant experience
  • Deal desk or SOW management experience
  • Operational rigor with process improvement
  • Discovery and requirements gathering skills

Nice-to-have

  • Project coordination or management experience
  • Implementation or onboarding experience
  • Content management and quality assurance
  • Training, coaching, or mentoring experience

Key Requirements

  • Bachelor's Degree required
  • 5-8 years of relevant experience
  • Experience with Deal Desk or SOW management
  • Business analyst or technical analyst background

Work Rights

Not specified

Tailored Resume

Cover Letter