Raf_others_braga

Concentrix

Braga, PT
Inbound and outbound call handling
Internet-based customer support
Routine problem resolution
The Advisor I position interfaces with customers through various channels including inbound calls, outbound calls, or the Internet

Job Summary

  • The Advisor I position interfaces with customers through various channels including inbound calls, outbound calls, or the Internet.
  • This role provides essential customer service support and resolves routine problems regarding client products or services.
  • The position is located in Braga, Portugal, and requires adherence to specific language requirements based on client needs.

Matching Summary

Match Score: 75

The Advisor I position interfaces with customers through various channels including inbound calls, outbound calls, or the Internet.

Skills & Requirements

Must-have

  • inbound and outbound call handling
  • internet-based customer support
  • routine problem resolution

Nice-to-have

  • client product knowledge
  • service resolution skills
  • adaptable communication style

Key Requirements

  • Language requirements as per client specifications
  • Ability to handle routine customer inquiries

Work Rights

Not specified

Tailored Resume

Cover Letter