Desk Side Analyst (charleston, Sc)

Healthtech Inc

Charleston, SC, US
Hardware break fixes and upgrades
Troubleshoot software issues
Maintain hardware inventories
The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed

Job Summary

  • The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed.
  • This position also ensures all services are delivered in a timely, reliable and cost-effective manner.
  • The candidate will need to be able to take direction from leads and react to downtimes in the environment.

Matching Summary

The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed.

Skills & Requirements

Must-have

  • hardware break fixes and upgrades
  • troubleshoot software issues
  • maintain hardware inventories
  • travel to off-sites
  • work under pressure
  • problem-solving skills

Nice-to-have

  • keep up to date with technology
  • work on own initiative
  • clean and orderly work environment
  • take direction from leads

Key Requirements

  • 3 years experience or 6 years relevant work experience
  • Bachelor’s degree in computer science, telecommunications, or information sciences
  • valid driver’s license and MVR

Work Rights

Not specified

Tailored Resume

Cover Letter