We are representing our client (An established IT technology provider) to look for a Lead Product Designer to lead user-centred design across the full product lifecycle. From generative research and concept validation through to delivery and post-launch iteration, while coaching client design teams to build lasting capability. This is a consultancy role: you champion users relentlessly, design at scale, and are energized by crafting great design. Responsibility Plan and run generative and evaluative research (interviews, usability tests, field studies) to uncover real user problems. Synthesize insights into clear findings that shape product direction and validate or challenge assumptions. Lead design on cross-functional teams, from concept to high-fidelity, with a systems-thinking mindset and scalability in mind. Craft workflows, wireframes, prototypes, and high-fidelity designs that align teams around a coherent user experience. Design and run co-creation workshops: journey mapping, design studios, critiques with clients and mixed stakeholder groups. Present work to senior leadership; facilitate alignment sessions that drive decisions.. Coach client designers through daily pairing; tailor enablement to individual strengths, gaps, and learning styles. Create psychological safety for teams to experiment, give constructive feedback, and continuously raise design craft. Requirement Minimum 8+ years of experience across the full design lifecycle. User Centred Design mindset with experience in: user research, interaction design, visual design, prototyping, and post-launch iteration in a consultancy or client-facing context. Coaching: Proven experience enabling designers through pairing, workshops, or formal mentorship programs. Tools: Expert in Figma; proficient with prototyping tools and collaborative platforms; able to build and maintain design systems. Methods: Design Thinking, JTBD (Jobs-to-be-Done), Service Design, WCAG (WebContent Accessibility Guidelines) / inclus