Experience in delivering exceptional customer service
Ability to articulate financial terms clearly
Availability for predetermined flexible roster
This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers
Job Summary
This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.
The position involves having in-depth conversations with customers to support their overall banking needs including home loans and financial advice.
Candidates will work in a Multi Channel Branch environment, providing face-to-face service before 1pm and assisting via telephone or digital channels after 1pm.
Matching Summary
This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.
Skills & Requirements
Must-have
Experience in delivering exceptional customer service
Ability to articulate financial terms clearly
Availability for predetermined flexible roster
Nice-to-have
Interest in building a career with CommBank
Genuine interest in community banking
Ability to work in busy retail environment
Key Requirements
Experience in financial services, retail, or hospitality