Customer Service Representative

Palmdesertvets

Cisco, TX, United States
On-site
Professional phone etiquette
Prioritize and complete tasks
Problem solve and adapt
Palmdesertvets is seeking a personable Client Service Representative to enhance client interactions at their clinic in Cisco, TX. The role involves managing appointments, providing exceptional customer service, and maintaining accurate client records, with a strong emphasis on empathy and professionalism

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
  • Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately.
  • We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Matching Summary

Match Score: 85

Palmdesertvets is seeking a personable Client Service Representative to enhance client interactions at their clinic in Cisco, TX. The role involves managing appointments, providing exceptional customer service, and maintaining accurate client records, with a strong emphasis on empathy and professionalism.

Skills & Requirements

Must-have

  • professional phone etiquette
  • prioritize and complete tasks
  • problem solve and adapt
  • computer efficiency
  • detail-oriented

Nice-to-have

  • compassionate and well-mannered
  • calm and collected in emergencies
  • welcoming environment

Key Requirements

  • HS Diploma or educational equivalent
  • Excellent customer service skills
  • Experience with Veterinary Electronic Medical Records
  • One year of customer service representative experience
  • Knowledge of veterinary medical terminology and procedures

Work Rights

Not specified

Tailored Resume

Cover Letter