Application Support Specialist I

Fidelity National Financial

Jacksonville, FL, US
Base: $50,000 - $70,000 annually; bonus/equity: no...
Remote
4+ years it professional experience
1 year application support or training
Microsoft office proficiency
The role provides technical assistance and support for software applications while ensuring smooth operations and assisting users with issues

Job Summary

  • The role provides technical assistance and support for software applications while ensuring smooth operations and assisting users with issues.
  • Employees will develop training materials, facilitate webinars, and support system implementations alongside cross-functional teams.
  • The position offers a competitive annual salary range of $50,000 to $70,000 along with comprehensive benefits including health insurance and 401(k) matching.

Matching Summary

The role provides technical assistance and support for software applications while ensuring smooth operations and assisting users with issues.

Salary

Base: $50,000 - $70,000 annually; Bonus/Equity: Not specified; Benefits: Health/dental/vision/life/disability, paid time off, 401(k) match, stock purchase plan

Skills & Requirements

Must-have

  • 4+ years IT professional experience
  • 1 year application support or training
  • Microsoft Office proficiency
  • Virtual webinar platform skills
  • Troubleshooting and diagnostic skills

Nice-to-have

  • Experience in title insurance industry
  • Real estate or mortgage environment knowledge
  • AI productivity tools like Copilot
  • Diverse audience instructional techniques
  • Cross-functional collaboration skills

Key Requirements

  • High school diploma required
  • Bachelor's degree preferred
  • Four or more years of IT experience
  • One year in application support or training

Work Rights

Not specified

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