Customer Service Representative With Spanish

3M Company

Wrocław, Poland
Not specified; not specified; competitive pyy + be...
Hybrid – minimum 2 days per week in the office.
2-3 years customer service experience
Sap erp system proficiency
Salesforce crm proficiency
3M Company is seeking a Customer Service Representative with Spanish for their Wrocław, Poland location. The role involves managing customer relationships, handling order management issues, and collaborating with internal teams to ensure service quality

Job Summary

  • You will serve as the single point of contact for Premium Accounts, proactively managing relationships and anticipating service needs.
  • The role involves handling order management transactions, reviewing purchase orders for compliance, and driving OTIF improvements through process analysis.
  • 3M offers a comprehensive benefits package including private medical care, life insurance, retirement schemes, and opportunities for global work.

Matching Summary

Match Score: 85

3M Company is seeking a Customer Service Representative with Spanish for their Wrocław, Poland location. The role involves managing customer relationships, handling order management issues, and collaborating with internal teams to ensure service quality.

Salary

Not specified; Not specified; Competitive pay and benefits benchmarked with comparable companies

Skills & Requirements

Must-have

  • 2-3 years Customer Service experience
  • SAP ERP system proficiency
  • Salesforce CRM proficiency
  • English and Spanish C1 level

Nice-to-have

  • Portuguese, Italian or French knowledge
  • Highly self-motivated attitude
  • Strong interpersonal skills
  • Analytical problem solver
  • Flexibility to adapt priorities

Key Requirements

  • Minimum 2-3 years professional experience in Customer Service
  • Equivalent experience in Order Management, Supply Chain, or Accounting
  • C1 level proficiency in both English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter