Job Responsibilities: Identify and develop potential market segments and players to achieve acquisition and retention targets Maintain and strengthen guest relationships via telemarketing and organization of in-house activities Keep abreast of all in-house programs, promotions and events to provide accurate and up-to-date information to guests Hosting of guests, understanding, and attending to their needs, and gathering feedback to ensure hospitality and service excellence Management of credit lines and collection Maintain confidentiality and compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards Job Requirements: Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age Degree / Diploma in Business or related field with proficiency in Microsoft Office applications Willing to work rotating shifts, including weekends and public holidays