Spécialiste En Gestion Des Commandes Clients / Customer Order Management Specialist

HITACHI ENERGY CANADA INC.

Quebec, Quebec, Canada
Fully remote
3 to 5 years customer service experience
French and english communication skills
Microsoft office proficiency
You will serve as the single point of contact for customers, ensuring smooth post-order interactions from order to shipping

Job Summary

  • You will serve as the single point of contact for customers, ensuring smooth post-order interactions from order to shipping.
  • The role requires coordinating communication between clients and internal teams including production, quality, engineering, and shipping.
  • Hitachi Energy offers comprehensive benefits including group insurance, a pension plan with employer contributions, and a dynamic social club.

Matching Summary

You will serve as the single point of contact for customers, ensuring smooth post-order interactions from order to shipping.

Skills & Requirements

Must-have

  • 3 to 5 years customer service experience
  • French and English communication skills
  • Microsoft Office proficiency
  • Order management and tracking
  • Invoice preparation and payment management

Nice-to-have

  • Manufacturing environment experience
  • Advanced Excel skills
  • SAP system knowledge
  • Data analysis for performance reports
  • Team collaboration in multidisciplinary settings

Key Requirements

  • Work authorization required for Canada
  • College degree in administration or equivalent
  • Minimum 3 to 5 years of customer service experience

Work Rights

Must have work permit to work for Hitachi Energy in Canada

Tailored Resume

Cover Letter