Technology Support Specialist

Livenation

Berlin, Germany
Fully remote
Ticketmaster proprietary software knowledge
Network device installation and configuration
Hardware troubleshooting and remediation
The role involves providing technical support and installations for major events, festivals, and fixed client bases across Ticketmaster and Live Nation

Job Summary

  • The role involves providing technical support and installations for major events, festivals, and fixed client bases across Ticketmaster and Live Nation.
  • Candidates will install and configure a wide range of hardware including ticket printers, handheld devices, point-of-sale systems, and network equipment.
  • The position requires a clean driving licence and the ability to travel to various venues to ensure seamless fan experiences during live events.

Matching Summary

The role involves providing technical support and installations for major events, festivals, and fixed client bases across Ticketmaster and Live Nation.

Skills & Requirements

Must-have

  • Ticketmaster proprietary software knowledge
  • Network device installation and configuration
  • Hardware troubleshooting and remediation
  • Clean driving licence required
  • Remote and on-site technical support

Nice-to-have

  • Experience with festivals and outdoor events
  • Strong verbal and written communication skills
  • Ability to work in pressurized environments
  • Proactive maintenance and incident minimization
  • Third-party contractor coordination experience

Key Requirements

  • Clean Driving Licence
  • Knowledge of Microsoft Operating Systems
  • Android/iOS app software proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter