Customer Service Specialist

Colliers Paragon LLC

Vancouver, BC, Canada
$39,130 to $45,000 py
Fully remote
Process inbound service requests
Create and dispatch work orders
Track work orders to completion
Accelerate your success at Colliers, a leading commercial real estate services firm driven by a mission to accelerate success for its people, clients, and communities

Job Summary

  • Accelerate your success at Colliers, a leading commercial real estate services firm driven by a mission to accelerate success for its people, clients, and communities.
  • This remote Customer Service Specialist role involves processing service requests, creating work orders in Yardi Facility Manager/Angus Anywhere, and dispatching them to Building Operators.
  • Colliers offers innovative projects, career growth opportunities, competitive benefits and compensation, a collaborative culture, and a global network.

Matching Summary

Accelerate your success at Colliers, a leading commercial real estate services firm driven by a mission to accelerate success for its people, clients, and communities.

Salary

$39,130 to $45,000

Skills & Requirements

Must-have

  • Process inbound service requests
  • Create and dispatch work orders
  • Track work orders to completion
  • Handle urgent work orders
  • Start work at 5:00 AM Monday-Friday

Nice-to-have

  • Excellent customer service approach
  • Ability to take initiative
  • Work well under pressure
  • Independent, self-starter, team player
  • English/French language skills

Key Requirements

  • 1-2 years of related work experience
  • Data entry experience
  • Microsoft Office experience
  • Basic real estate knowledge
  • Ability to work with minimal direction

Work Rights

Must be authorized to work in Canada

Tailored Resume

Cover Letter