The role involves helping customers transmit fund data from fund companies to ISS FWW in regulated formats
Job Summary
The role involves helping customers transmit fund data from fund companies to ISS FWW in regulated formats.
Candidates will coordinate and monitor the maintenance of data and documents on investment funds while communicating via written and telephone channels.
The position offers a secure, responsible, and long-term career within a young, dynamic team at a leading German fund data provider.
Matching Summary
The role involves helping customers transmit fund data from fund companies to ISS FWW in regulated formats.
Skills & Requirements
Must-have
Fluent German and English communication skills
Experience in customer support or after-sales
Logical and solution-oriented thinking style
Precise and independent working approach
Basic technical understanding of data formats
Nice-to-have
Interest in building long-term customer relationships
Experience or training in the financial sector
Quick comprehension and high self-motivation
Open and communicative nature
Enjoyment in interacting with customers
Key Requirements
Fluent spoken and written German and English
Prior experience in customer support or after-sales
Background or training in the financial sector preferred