Phi - Senior Data Analyst- Customer Service

Prudential Assurance UK

Mumbai, India
Bachelor's degree in it or computer science
2-5 years experience in banking or insurance
Advanced excel and database management skills
The role involves designing comprehensive reporting frameworks for performance management and business trend monitoring within a greenfield health insurance venture

Job Summary

  • The role involves designing comprehensive reporting frameworks for performance management and business trend monitoring within a greenfield health insurance venture.
  • Candidates will leverage analytical tools to conduct cohort analysis and transaction-level data evaluation to drive customer experience and retention.
  • The team is building a zero-legacy platform combining global insurance expertise with technology solutions to address growing healthcare needs in India.

Matching Summary

The role involves designing comprehensive reporting frameworks for performance management and business trend monitoring within a greenfield health insurance venture.

Skills & Requirements

Must-have

  • Bachelor's degree in IT or Computer Science
  • 2-5 years experience in banking or insurance
  • Advanced Excel and database management skills
  • Proficiency with Tableau or PowerBI visualization tools

Nice-to-have

  • Experience with Python, SQL, Machine Learning, and GenAI
  • Passion for consumer-centric product ideas
  • Ability to thrive in fast-paced hyper-growth environments
  • Proven track record of exceeding service level expectations

Key Requirements

  • Bachelor's degree from recognized IT/Computer Science institute
  • 2-5 years industry experience in banking, financial services, or insurance
  • Certifications or work experience in Python, SQL, Machine Learning, or GenAI

Work Rights

Not specified

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