Customer Service Specialist / Administrator - Wed-fri

KONE Croatia

Keighley, United Kingdom
Maintenance operations support
Sales support
Public tender preparation
The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors

Job Summary

  • The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors.
  • Key responsibilities include supporting Maintenance Operations, Sales Support, Public Tender Preparation, Third Party Inspection, and Reporting, as well as directly supporting customers with complex queries.
  • KONE fosters an innovative and collaborative working culture where employee engagement, sustainability, and ethical business practices are integral.

Matching Summary

The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors.

Skills & Requirements

Must-have

  • Maintenance Operations support
  • Sales Support
  • Public Tender Preparation
  • Third Party Inspection
  • Reporting
  • Customer queries handling

Nice-to-have

  • Innovative and collaborative working culture
  • Employee engagement
  • Sustainability
  • Ethical business practices
  • Trust and respect

Key Requirements

  • Good administrative skills
  • Experience in inter-office and customer communications
  • Excellent Customer Service
  • Attention to detail
  • Able to prioritize workload
  • Good communication in English
  • Intermediate Excel skills desirable

Work Rights

Not specified

Tailored Resume

Cover Letter