$13.30 - $24.70 ph; not specified; health, dental,...
On-site
Handle inbound calls, chat, and emails
Troubleshoot technical issues
Communicate marketing offers to vip customers
Aristocrat Leisure is seeking a Customer Service Agent for their Lansing, MI location to provide exceptional support to players in the gaming industry. The ideal candidate will possess strong communication and technical skills, with experience in a call center environment preferred
Job Summary
Provide information and process inquiries about accounts, products, and services.
Handle inbound calls, real-time chat, emails, and make outgoing calls.
This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching.
Matching Summary
Match Score: 75
Aristocrat Leisure is seeking a Customer Service Agent for their Lansing, MI location to provide exceptional support to players in the gaming industry. The ideal candidate will possess strong communication and technical skills, with experience in a call center environment preferred.
Salary
$13.30 - $24.70 per hour; Not specified; Health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching
Skills & Requirements
Must-have
Handle inbound calls, chat, and emails
Troubleshoot technical issues
Communicate marketing offers to VIP customers
Maintain SLAs for inquiries
Type at least 90 wpm
Nice-to-have
Thrive in a fast-paced environment
Organized with excellent time-management skills
Work independently with initiative
Key Requirements
0-2 years of inbound/support call center experience
High School diploma or equivalent
Ability to work a hybrid schedule
Able to travel to the office for at least 50% of scheduled shifts
Advanced knowledge of computers and Windows Office Programs